Abuse Manager Pro
  • Abuse Manager Pro
  • Requirements
  • Quick Setup Guide
  • Configurable Options
  • Upgrade Guide
  • Common Issues
  • Roadmap & Changelog
    • Roadmap
    • Changelog
  • Features & Screenshots
    • Screenshots
    • Admin Features
    • Customer Features
    • Public User Features
  • Optional & Advanced
    • Reply To Emails (SMTP)
    • Pay To Unsuspend
    • Admin Widget
    • Auto Assign Reports & Suspensions
    • Time Limit Suspension Settings
    • IMAP Import
    • Discard Duplicate Reports
    • Attachments
    • Client Area Lockdown
    • Additional Client Area Header
    • PDF Reports
    • Admin Quick Replies
    • FraudRecord Integration
    • Override Staff Notifications
    • Multilang
    • API
    • Module Troubleshooting
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Common Issues

Issue

Resolution

Emails are imported twice when using PHP_IMAP Fetch

This usually happens when there is more than one cron entry, and can be fixed by keeping the main/default WHMCS cron entry only

[WHMCS Application] ERROR: Error: Call to undefined function imap_open()

This usually happens when 'IMAP_OPEN' function is missing in PHP. Make sure IMAP is installed correctly. Also, this could be an issue with the CRON invoking wrong PHP (e.g. if invoking CRON from web works fine)

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Last updated 3 years ago