Pay To Unsuspend

The below feature that is available in v4.7 and above.

You can choose to allow a user to pay to unsuspend their service. The system will automatically convert the amount to other currencies if the user is using the non primary currency.

One Time Pre-requisites:

• Go to the module settings

• Choose your WHMCS primary currency

• Choose the amount the user needs to pay to unsuspend their service, do not type the currency symbol

• Press Save

Module Settings

Steps:

• Create a new abuse report

• Choose the suspend immediately or the suspend on time limit option as per your requirement

• Choose Allow Client To Pay To Self Unsuspend

Options selected during adding/creating a new abuse report

The user will see a pay to unsuspend option on the sidebar of the abuse report

Customer UX