The below feature that is available in v4.7 and above.
You can choose to allow a user to pay to unsuspend their service. The system will automatically convert the amount to other currencies if the user is using the non primary currency.
One Time Pre-requisites:
Go to the module settings
Choose your WHMCS primary currency
Choose the amount the user needs to pay to unsuspend their service, do not type the currency symbol
Press Save
Module Settings
Steps:
Create a new abuse report
Choose the suspend immediately or the suspend on time limit option as per your requirement
Choose Allow Client To Pay To Self Unsuspend
Options selected during adding/creating a new abuse report
The user will see a pay to unsuspend option on the sidebar of the abuse report
