Override Staff Notifications
All members of staff will no longer get automated notifications if you enable the override option. You will have to manually configure this using the new notifications system within WHMCS using the steps below.
To override staff notifications:
Go to the module settings page
Enable the override staff notifications option
Go to system settings
Click on notifications
Click on Create New Notification Rule button
Give the notification rule a name
Choose API event
Click on Custom API Trigger
Under Trigger Identifier choose exact match and type one of the options from the table below
Choose the required notification settings as per your requirements
amp.staff.queuedabuse
This trigger is fired when a new abuse report is queued for admin moderation
amp.client.reply
This trigger is fired when a client adds a reply to an open abuse report
amp.staff.reply
This trigger is fired when an admin adds a reply to an open abuse report
amp.staff.autoassigned
This trigger is fired when a new abuse report is auto assigned
Example:
Last updated